Alert!
COVID-19 (CORONAVIRUS) LOCKDOWN PERIOD : March 26 - April 16, 2020
The practice remains open for consultations
Practice policy on possible COVID-19 cases :
If visiting the practice, PLEASE IMMEDIATELY REPORT TO RECEPTION :
IF YOU HAVE FLU SYMPTOMS (FEVER/SORE THROAT/COUGH/BODY ACHES AND PAINS/FATIGUE)
and
IF IN THE PAST 14 DAYS :
YOU HAVE TRAVELLED INTERNATIONALLY
or
YOU HAD CONTACT WITH SOMEONE WHO IS A CONFIRMED COVID-19 CASE
or
YOU WERE TREATED IN A HOSPITAL WITH CONFIRMED CASES OF COVID-19
(This is the current case definition for possible COVID-19 cases that qualify for testing; it may change later in the local epidemic)
DO NOT WAIT IN THE WAITING ROOM.
YOU WILL BE ISSUED WITH FACE MASKS (if available)
YOU WILL BE ASKED TO PROCEED TO THE EMERGENCY CENTRE OF MEDICLINIC WORCESTER, WHERE YOU OR YOUR CHILD WILL BE SEEN IN A DESIGNATED AREA AWAY FROM OTHER PATIENTS (TO PROTECT OTHER PATIENTS AND STAFF) BY A DOCTOR WEARING FULL PROTECTIVE GEAR.
THESE MEASURES ARE TAKEN TO CONTAIN THE PANDEMIC SPREAD OF A SERIOUS VIRUS.
Testing for COVID-19 will only be granted by private and public labs if a person fulfills the criteria of the current case definition : you must have symptoms in order to be tested.
Practice virus exposure prevention measures :
If masks are available, coughing parents and patients will be issued with these
If alcohol-based hand sanitizer is available, parents and chldren will be required to sanitize upon entering the practice
Routine (healthy) follow-ups are postponed until further notice (apart from the 6-week follow-up)
Immunizations continue
The annual flu vaccine is strongly recommended from age 6 months
Whatsapp screening & consultation is offered by Dr Stander on 079 294 3199 to advise if you really should come in with a specific problem
Only one parent/guardian will be allowed to enter the practice with a pediatric patient
Do not come early for your appointment
You may be asked to wait outside the practice until the time of the consultation
Bookings may be extended from 30minute to 45 minute slots to allow adequate clearing of the waiting room between patients
Ventilation has been improved
Toys have been removed
Public virus containment measures :
Wash your hands regularly with soap and water
Regularly use an alcohol-based hand sanitizer if available
Do not touch your eyes, nose or mouth
If you sneeze, sneeze into a tissue or into a bent arm (at the elbow)
After you have used a tissue, throw it away and wash your hands again
If you cough, cough into a bent arm (at the elbow)
Isolate yourself at home
When you have to go out (for food/performing essential services), avoid social contact
When you can't prevent being amongst other people, keep a distance (2 metres) from them, especially if they appear sick
Masks are more important for those who are coughing or sneezing
Do not greet by hand or kiss
Wash your hands after using the toilet or any public amenities (like taps), including after having touched surfaces in shops, banks, etc.
COVID-19 HELPLINES FOR PATIENTS
0800 111 132 (NICD)
0800-029-999 (NICD)
086 024 0024 (Mediclinic COVID-19 hotline)
021 928 4102 (provincial helpline)
The practice remains open for consultations
Practice policy on possible COVID-19 cases :
If visiting the practice, PLEASE IMMEDIATELY REPORT TO RECEPTION :
IF YOU HAVE FLU SYMPTOMS (FEVER/SORE THROAT/COUGH/BODY ACHES AND PAINS/FATIGUE)
and
IF IN THE PAST 14 DAYS :
YOU HAVE TRAVELLED INTERNATIONALLY
or
YOU HAD CONTACT WITH SOMEONE WHO IS A CONFIRMED COVID-19 CASE
or
YOU WERE TREATED IN A HOSPITAL WITH CONFIRMED CASES OF COVID-19
(This is the current case definition for possible COVID-19 cases that qualify for testing; it may change later in the local epidemic)
DO NOT WAIT IN THE WAITING ROOM.
YOU WILL BE ISSUED WITH FACE MASKS (if available)
YOU WILL BE ASKED TO PROCEED TO THE EMERGENCY CENTRE OF MEDICLINIC WORCESTER, WHERE YOU OR YOUR CHILD WILL BE SEEN IN A DESIGNATED AREA AWAY FROM OTHER PATIENTS (TO PROTECT OTHER PATIENTS AND STAFF) BY A DOCTOR WEARING FULL PROTECTIVE GEAR.
THESE MEASURES ARE TAKEN TO CONTAIN THE PANDEMIC SPREAD OF A SERIOUS VIRUS.
Testing for COVID-19 will only be granted by private and public labs if a person fulfills the criteria of the current case definition : you must have symptoms in order to be tested.
Practice virus exposure prevention measures :
If masks are available, coughing parents and patients will be issued with these
If alcohol-based hand sanitizer is available, parents and chldren will be required to sanitize upon entering the practice
Routine (healthy) follow-ups are postponed until further notice (apart from the 6-week follow-up)
Immunizations continue
The annual flu vaccine is strongly recommended from age 6 months
Whatsapp screening & consultation is offered by Dr Stander on 079 294 3199 to advise if you really should come in with a specific problem
Only one parent/guardian will be allowed to enter the practice with a pediatric patient
Do not come early for your appointment
You may be asked to wait outside the practice until the time of the consultation
Bookings may be extended from 30minute to 45 minute slots to allow adequate clearing of the waiting room between patients
Ventilation has been improved
Toys have been removed
Public virus containment measures :
Wash your hands regularly with soap and water
Regularly use an alcohol-based hand sanitizer if available
Do not touch your eyes, nose or mouth
If you sneeze, sneeze into a tissue or into a bent arm (at the elbow)
After you have used a tissue, throw it away and wash your hands again
If you cough, cough into a bent arm (at the elbow)
Isolate yourself at home
When you have to go out (for food/performing essential services), avoid social contact
When you can't prevent being amongst other people, keep a distance (2 metres) from them, especially if they appear sick
Masks are more important for those who are coughing or sneezing
Do not greet by hand or kiss
Wash your hands after using the toilet or any public amenities (like taps), including after having touched surfaces in shops, banks, etc.
COVID-19 HELPLINES FOR PATIENTS
0800 111 132 (NICD)
0800-029-999 (NICD)
086 024 0024 (Mediclinic COVID-19 hotline)
021 928 4102 (provincial helpline)
|
The practice
The history of the practice; who we are, what we do and the way in which we want to do it
The fine print.
Availability, after-hour arrangements, the policy on social media use and the thinking behind our current billing policy The practice Facebook page is the platform used for day-to-day notifications and sharing of links related to the health of children.
Quick contact
Office (08h00-17h00) 023 342 2333 Whatsapp appointment booking (07h00-20h00) 071 622 1491 Email us admin@dieskoeterkinderdokter.co.za (administrative enquiries) support@dieskoeterkinderdokter.co.za (account enquiries) Dr Stander (when on standby after hours) 079 294 3199 |
Practice availability
March 2020 Thursday-Friday, March 5-6 : Practice open for administrative purposes. Kleinding Kliniek is open. Saturday, March 7 : Practice closed Saturday, March 14 : Practice closed Friday-Sunday, March 21-23 : Dr Stander on call @ Mediclinic Worcester Saturday, March 28 : Practice closed 
Kleinding Kliniek
Support for moms to breastfeed successfully Breastfeeding advice and support is offered to new moms by Sr Anelle Greyling, a certified lactation consultant with years of experience at the Panorama Breastfeeding Clinic. Baby and child immunizations Public and private sector immunizations from age 6 weeks up to 12 years are available in our in-house immunization clinic, certified and approved by the Department of Health. Sr Anelle Greyling 083 564 6722 sranelle@diekleindingkliniek.co.za Read more on the Kleinding Kliniek page. |
Newsroom and new service delivery ideas
March 2019
1. Latest practice billing policy with adjusted 2019 rates rolled out.
2. The Kleinding Kliniek, a breastfeeding support and baby and child immunization clinic, is established and will be run by Sr Anelle Greyling, formerly from the Panorama Breastfeeding Clinic. See more information below.
July 2018
1. New practice billing policy rolled out. No payment on the day of the consultation, unless :
- Your funds are depleted (medical aid patients)
- You do not belong to a medical aid (private patients)
2. You can now request an appointment via Whatsapp during office hours by sending a Whatsapp to 071 622 1491.
March 2018
1. Contract signed with Polmed.
The practice is now contracted with the following major medical schemes :
Bankmed
Bonitas
Discovery Health (includes the Discovery Health-administered medical schemes like LA Health Medical Scheme, Remedi Medical Aid Scheme and Retail Medical Scheme)
Fedhealth
GEMS
Momentum Health
Polmed
Profmed
Thus no co-payments for patients belonging to these medical schemes.
December 2017
1. You can now use your Edgars card for payments in the practice.
November 2017
1. We have moved! The practice has relocated to : 34 Russell Street, Worcester.
2. An automated response service has been launched to make it easier for you as parent to know which paediatrician is on duty. The auto-responder responds to Whatsapp messages, SMS and phone calls received after-hours on Dr Stander's cellphone (0792943199). Phone calls are also diverted to the paediatrician on-call if Dr Stander is not on-call.
March 2019
1. Latest practice billing policy with adjusted 2019 rates rolled out.
2. The Kleinding Kliniek, a breastfeeding support and baby and child immunization clinic, is established and will be run by Sr Anelle Greyling, formerly from the Panorama Breastfeeding Clinic. See more information below.
July 2018
1. New practice billing policy rolled out. No payment on the day of the consultation, unless :
- Your funds are depleted (medical aid patients)
- You do not belong to a medical aid (private patients)
2. You can now request an appointment via Whatsapp during office hours by sending a Whatsapp to 071 622 1491.
March 2018
1. Contract signed with Polmed.
The practice is now contracted with the following major medical schemes :
Bankmed
Bonitas
Discovery Health (includes the Discovery Health-administered medical schemes like LA Health Medical Scheme, Remedi Medical Aid Scheme and Retail Medical Scheme)
Fedhealth
GEMS
Momentum Health
Polmed
Profmed
Thus no co-payments for patients belonging to these medical schemes.
December 2017
1. You can now use your Edgars card for payments in the practice.
November 2017
1. We have moved! The practice has relocated to : 34 Russell Street, Worcester.
2. An automated response service has been launched to make it easier for you as parent to know which paediatrician is on duty. The auto-responder responds to Whatsapp messages, SMS and phone calls received after-hours on Dr Stander's cellphone (0792943199). Phone calls are also diverted to the paediatrician on-call if Dr Stander is not on-call.